How long do I have to return my order?
Press Hall offers a 60-day return window.
Is my item eligible for a return/refund?
Your item is eligible for a return and refund if:
- Your order was placed less than 60 days ago;
- The item is in new, unwashed, and unworn condition; and
- The item was not listed as discontinued, closeout, or otherwise non-refundable at purchasing.
Can I return with my own shipping method?
No. All returns must be completed using the return process provided. The Press Hall standard process requires a $7 flat fee shipping label to ensure an expedited return.
Will my shipping charges be refunded?
Refunds are issued for the amount paid for products. Shipping charges are non-refundable.
I received a defective product. What should I do?
Press Hall aims to provide you with quality products. If you received a defective item, please contact our Customer Care team as soon as you receive your order so we can make it right.