How long do I have to return my order?

Press Hall offers a 60-day return window.

Is my item eligible for a return/refund?

Your item is eligible for a return and refund if:

1. Your order was placed less than 60 days ago;
2. The item is in new, unwashed, and unworn condition; and
3. The item was not listed as discontinued, closeout, or otherwise non-refundable at purchasing.
   
   

Can I return with my own shipping method?

No. All returns must be completed using the return process provided. The Press Hall standard  process requires  a $7.95 flat fee shipping label to ensure an expedited return.

Will my shipping charges be refunded?

Refunds are issued for the amount paid for products. Shipping charges are non-refundable.

I received a defective product. What should I do?

Press Hall aims to provide you with quality products. If you received a defective item, please contact our Customer Care team as soon as you receive your order so we can make it right.