Shipping FAQ
How much does shipping cost?
Orders under $79 cost $11.95 for Standard shipping (2-5 business days) and $14.95 for Expedited shipping (1-3 business days). All orders $79 and up ship free. You can view more details on our shipping policy page.
What shipping method should I choose?
Press Hall offers two shipping methods (Standard and Expedited), so you can choose the right one based on your unique needs.
- Standard: For customers looking for the most cost-effective delivery option. Standard Delivery typically arrives in 2 - 5 days, though products may arrive earlier.
- Expedited: For customers who need their products quickly. Expedited Delivery arrives in 1 - 3 days, as we optimize our supply chain to get your products to you from the closest available warehouse inventory.
Learn more about Press Hall’s shipping options on our shipping policy page.
Can I change my shipping method after I place my order?
Please note that clicking Place Order sends your order into our system for processing. No further changes or cancellations can be made after it has been submitted.
Where does Press Hall ship to?
Press Hall currently ships to the lower 48 contiguous US States. We cannot ship to Hawaii, Alaska, US Territories, PO Boxes, APO/FPO addresses, or international addresses at this time.
Do you ship internationally?
Press Hall currently ships to the lower 48 contiguous US States. We cannot ship to Hawaii, Alaska, US Territories, PO Boxes, APO/FPO addresses, or international addresses at this time.
Do you ship to Canada?
Press Hall currently ships to the lower 48 contiguous US States. We cannot ship to Hawaii, Alaska, US Territories, PO Boxes, APO/FPO addresses, or international addresses at this time.
How does Press Hall deliver orders so quickly?
We understand the importance of quick and efficient delivery. We also own our distribution centers, and strategically spread them across the contiguous US. This gives us more than 4 million square feet to house deep inventory to uniquely meet our customers’ needs.
Where does Press Hall ship orders from?
We ship directly from one of our distribution centers located across the contiguous US.
How long does shipping take?
Press Hall orders typically take between 1 and 5 business days to arrive, depending on shipping method, inventory availability, and the time the order was placed. We use UPS and related services to ship all our products. Our carriers occasionally run into delays due to unforeseen circumstances or challenges that are beyond our reasonable control, though we always try to deliver your products as soon as possible. Learn more about shipping options on our shipping policy page.
How can I track my order?
You will receive an order status link in your email after we ship your product to track your shipping status until delivery.
How soon will my products ship after I place my order?
We process most orders within 24 hours of receiving them from Monday - Friday. Orders placed before 3pm EST are typically processed and shipped the same business day. Orders received after 3pm EST are typically processed the following business day. We do not process and ship orders on the weekend.
Will I get my order in one or multiple deliveries?
Occasionally we may send your order in multiple shipments. We understand the importance of quick and efficient delivery. That’s why we try to deliver your product from the closest warehouse to your delivery location. Sometimes we may need to split your order across different warehouses based on inventory to get your products to you faster, resulting in multiple shipments for one order.
Are shipping charges refundable if I cancel my order?
Shipping charges are non-refundable if we have already processed or shipped your order.
Are order delivery estimates guaranteed?
No. We do our best to process orders and ship orders quickly, but delivery dates are not guaranteed.
Why does my tracking number say "We could not locate this shipment" on the carrier site?
Please note that your tracking number may take up to 24 hours to register on the postal carriers site. Your tracking code may show "We could not locate this shipment" for a period of time while the package is awaiting pick-up from the carrier.